FAQ
Questions, answered
If you don’t see your question here, just ask. A consultation is the best place to get answers specific to you.
Getting started
How do I begin?
With a consultation, usually a short email or phone conversation, so we can understand what you’re looking for and coordinate a time.
Do I book directly, or talk first?
We start with a conversation. Booking is arranged personally for now, since the schedule shares a working farm.
What should I bring or wear?
Closed-toe boots or sturdy shoes, layers, a rain jacket, bug spray, and a water bottle.
What to expect
Do I ride?
No. All of the work is on the ground.
How long is a session?
About 90 minutes for an individual session, sometimes longer, including time to settle in and debrief. Group sessions are longer, up to three hours.
I’ve never been around horses.
That’s completely fine, and common. No experience is needed.
How many sessions will I need?
A typical course runs 8 sessions, and more can be offered after that. We start small and build.
Is this a replacement for my current therapy or medication?
No. It’s designed to work alongside the care you already have, not replace it. We’re glad to coordinate with your existing providers.
Can my case manager or referral partner be involved?
Yes. With your consent, we’re happy to keep a referring provider or case manager in the loop.
Sessions can be offered in French on request.
Cost and funding
What does it cost?
Rates depend on the type of session and package. Contact us for current rates and we’ll walk you through the options.
Is it covered?
Because sessions are delivered by a registered psychologist and billed through Dr. Day’s practice as psychological services, coverage may be available: for veterans through Veterans Affairs Canada (Medavie Blue Cross), with Dr. Day requesting the pre-authorization, and for serving CAF members through CF Health Services. For other first responders and groups, other coverage options may be available. We’ll explore options with you. We’ll help you confirm eligibility before you book.
Safety and the horses
Is it safe?
Safety is our first commitment, for you, the team, and the horses. We’re trained in horsemanship and first aid, with first-aid stations on site, and nothing proceeds without our three yesses.
How are the horses cared for?
To the national Code of Practice for the care and handling of equines. Their consent matters as much as yours.
Privacy and confidentiality
Is this confidential?
Yes. As a registered-psychology service, the same professional confidentiality and privacy standards (PHIPA) apply.